Claims and Assistance
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Worldwide Assistance on Call, Day or Night!

To ensure the best possible service for our customers, etfs uses Global Excel Management Inc., a wholly owned subsidiary, to provide full assistance, case management, cost containment and claims services. Global Excel offers a toll free multilingual response available 24 hours a day, 365 days a year. An experienced and professional team of case managers and registered nurses, headed by the medical director, will quickly arrange and monitor treatment, while providing support to the patient and family. They coordinate treatment options with our cost containment team to determine the most appropriate course of action from both a medical and financial perspective.

To learn more about the many services and features offered by Global Excel, please visit www.globalexcel.com.